New Peer-Reviewed AI Research from Kaiser Permanente in NEJM AI

🧑‍🔬 New Peer-Reviewed AI Research: An exclusive look inside how Kaiser Permanente rigorously evaluated Abridge’s generative AI platform before deciding to deploy across the enterprise—to all care settings, specialties, languages, and workflows.

In this new peer-reviewed research in NEJM AI, the largest nonprofit health system in the country reveals for the first time the techniques it used to stress-test Abridge over a six-month period and across more than 1,000 clinicians.

Key Findings

• 1,306 users left 8,986 star ratings, 1,252 self reviews, and 3,600 free-text comments
• The average score from optimized PDQI self-reviews was 4.35 out of 5 points
• As of November 2024, Abridge has been used to support more than 4 million patient encounters

Read this groundbreaking research for an inside look into AI validation best practices, and see how Abridge measured up.