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Case Study

Riverside health decreases burnout rate 55% with abridge

Overview

# of Clinicians
750
Headquarters
Virginia

Riverside Health, an integrated health system, is dedicated to caring for others as they would for their loved ones. To improve clinician wellbeing and deliver the best care to patients, Riverside evaluated several ambient clinical documentation solutions. Following a successful two-month pilot, Riverside chose to deploy Abridge to an expanding number of clinicians.

Impact

With Abridge, clinicians at RIVERSIDE Health have seen:

55%

decrease in burnout rate

Information

Using the evidence-based burnout tool, Mini-Z

61%

reduction in cognitive load

Information

Cognitive load is the amount of mental effort to complete a task. Research shows when clinicians are cognitively overloaded, there is a higher risk of burnout and medical harm to patients.

Clinician Stories

“Abridge has made me more efficient, allowing me to complete documentation quickly. It also captures secondary diagnoses, which I discussed with the patient but would not necessarily have charted on my own.”

Jane S. Wey, MD
Oncologic Surgeon

“Abridge has dramatically improved my relationship with patients. Now, when I conduct my office visits, I am not worrying about writing the note later. I can just focus on my patients and give them the best care.”

Brett Brodsky, DO
Chief Resident, Family Physician

Vision

From CHARLES FRAZIER, MD, FAAFP
SVP & Chief Medical Information and Innovation Officer

Riverside partnered with Abridge to improve clinician wellbeing and patient experience, and we found that the platform delivered on the bottom line while allowing our clinicians to develop deeper relationships with their patients and provide better care.

Based on this success, our goal over the next few months is to deploy Abridge as quickly as possible to clinicians, including medical residents and physical therapists, and expand into the emergency department and inpatient settings. Clinicians who have experienced success with Abridge are eager to introduce it to their colleagues to facilitate broader adoption. We are looking forward to working closely with the Abridge team to advance the solution to the next level.

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READ THE FULL RIVERSIDE HEALTH CASE STUDY