Deaconess Health System Accelerates Abridge Expansion Across Specialties Due to Unprecedented Clinician Demand
Peer-to-peer referrals within the 19-hospital, 2,000-clinician healthcare system have driven rapid expansion of Abridge
SAN FRANCISCO, CA—December 17, 2024—Deaconess Health System, a nationally recognized leader in healthcare innovation and patient-centered care, is expanding the use of Abridge, a generative AI platform for clinical documentation, across its 19-hospital network. Following an overwhelmingly successful pilot program, this enterprise-wide expansion underscores Deaconess’ commitment to leveraging advanced technologies to improve healthcare delivery for the 1.5 million people it serves across southwestern Indiana, western Kentucky, and southeastern Illinois.
Due to high clinician demand, Deaconess has quadrupled the originally planned deployment of Abridge. The platform, which seamlessly integrates with Epic, has proven instrumental in reducing administrative burdens, enhancing patient engagement, and saving clinicians valuable time that can be redirected to connecting with patients. The decision to accelerate deployment was driven by overwhelming demand from clinicians across a multitude of specialties, including the emergency department.
“Our decision to partner with Abridge reflects Deaconess’ broader commitment to leveraging advanced technology to meet the needs of our patients and providers,” said Jeremiah Kenoyer, Lead Clinical Analyst at Deaconess. “Abridge’s ability to adapt to our workflows and listen to feedback has been critical to this successful rollout. It’s not just about technology—it’s about improving the experience for everyone involved in care delivery.”
Abridge’s focus on building collaborative partnerships with forward-thinking healthcare systems like Deaconess enables efficient adaptation to evolving needs, including responding to increased demand by expediting implementation across the enterprise.
“Abridge provides world-class support to our partners, from pilot to enterprise-wide expansion and beyond,” said Julia Chou, Abridge Chief Operating Officer. “We are thrilled to partner with innovative healthcare systems like Deaconess to fulfill their rapid implementation needs, supporting specialties from pediatrics to palliative care, as well as different care settings.”
This partnership with Abridge is just one example of Deaconess’ thoughtful approach to delivering excellence in healthcare. From leveraging AI platforms like Abridge to expanding its facilities and services, Deaconess remains a leader in driving healthcare innovation in the region. Abridge exemplifies how technology can drive meaningful advancements in healthcare, benefiting both patients and providers.
“We are expanding Abridge enterprise-wide due to the incredible success of the AI platform in saving our clinicians time and restoring their connection with patients,” said Adam Fiedler, Chief Clinical Applications Officer at Deaconess. “At Deaconess, we are dedicated to advancing healthcare through innovative solutions. Abridge’s seamless integration with Epic and intuitive interface empowers our clinicians to focus on what matters most—providing high-quality, compassionate care to our patients.”
About Abridge
Abridge was founded in 2018 to power deeper understanding in healthcare. The AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients. With support for 28+ languages and 50+ specialties, Abridge is able to support a wide range of clinician and patient encounters.
Abridge’s enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time with deep EMR integrations. Powered by Linked Evidence and their auditable AI, Abridge is the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, Abridge is setting the industry standards for the responsible deployment of AI across health systems.
Abridge was also recently recognized on the 2024 Forbes AI 50 list, alongside companies like OpenAI, Anthropic, Databricks, and others.
About Deaconess Health System
Deaconess Health System is the premiere provider of health care services to a population of more than 1.5 million in southwestern Indiana, western Kentucky and southeastern Illinois. The system – based in Evansville, Indiana – includes 19 hospitals as well as Deaconess Clinic, a fully integrated multispecialty group, providing patients with consistent and convenient care. Additional components of the Health System include The Women’s Hospital, Linda E. White Hospice House, a cancer center, urgent care facilities, near site clinics, telemedicine, virtual visits and a number of partnerships with other regional health care providers.
