Exclusive Insights From HIMSS 2025

From demos of new Abridge capabilities to deeply insightful panels and intimate conversations at our event at Nobu, this was a HIMSS for the books. 

Key Takeaways from HIMSS 2025:
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Healthcare AI reduces burnout: "With Abridge, in two months, our burnout had dropped from 70% to close to 40%. At four months, it dropped to near 25%. At the one-year follow up survey, these numbers are sustained. This is an unbelievable intervention. Who has done another intervention that has that much impact?” —Alicia A Jacobs MD FAAFP, Medical Director, The University of Vermont Health Network

Healthcare AI extends careers: “One of my clinicians told me that it decreased stress level and increased enjoyment to the point that it lengthened their career by at least five years.” —Justin R. Brueck, System VP, Innovation and Research, Endeavor Health

Healthcare AI sparks joy: “I've spent my career in healthcare IT, and very rarely have I seen a clinician look at a technology the same way I see my nine year old look at squishmallow: It is just pure wonder and awe. With Abridge, the joy was actually the return on the investment.” —Deanna Hanisch, Vice President Health IT, Johns Hopkins Medicine

Healthcare AI adapts to needs: “One of the things I appreciate most about partnering with Abridge is when a new product idea comes up, their response is, ‘We have heard that from other people. Let me show you where that is on our roadmap.’ With that level of trust, people feel so heard: When we give feedback, we see that loop come back around—it has helped with trust with our system." —Kristin Jacob from Corewell

For a deeper look inside HIMSS 2025 from the perspective of Abridgers who were there, here are more insights: 

🐝 "You could feel the buzz around the booth. There was huge excitement for our demos of Abridge Inside Epic, the Emergency Medicine workflow, and other new features. The best part was seeing new partners connect with long-time customers, swapping tips on rollout, adoption, and features. It’s a privilege to witness the community develop among Abridge users." —Libby Craig, Marketing Lead for Partners and Experiences, Abridge

🇰🇷 “I did a behavioral health demo for a group of people speaking Korean. I don’t speak Korean, so I don’t know what they said, but when they saw the transcript in Korean and note generated in English, they got very excited and took pictures of the screen. I didn’t need a translator to know what they were saying: ‘Wow!’” —Kerem Eroglu, Partner Success Director, Abridge 

✏️ “It’s such a privilege to spend time at the booth talking to individual customers, hearing their stories about what they love about your product as well as what they’d like to have that you’re not giving them today. You learn more from spending a few minutes with just one user than you do analyzing lots and lots of data. Having that interaction is so valuable for us to deliver the best possible product.” —Mario Queiroz, Chief Product Officer, Abridge

🤖 “Context is everything and there was a lot of interest around our new Contextual Reasoning Engine, which enables Abridge to better understand what has occurred before pressing record. The excitement about this was evident when clinicians’ eyes would light up as they recognized the implications for improved documentation with even less burden.” —Matt Troup, Senior Director of Clinical Success, Abridge

🏆 “One of my favorite moments was when a senior IT director at one of our partners told me, ‘Thanks for making IT the good guy again. It’s been a joy to give clinicians a tool they love.’” —Ankit Prasad, Director of Solutions Consulting, Abridge

🍣 “One of our core values is that you have to taste good things to have good taste, and that extends to everything we do: our product, our people, and our events. We go out of our way to provide experiences like no other—the booth, the Nobu event. It’s in our company DNA, and the best part is that it creates a sense of community with our partners that you have to experience to feel.” —Aamir Siddiqi, Vice President of Enterprise Development, Abridge

🫶 “At our private event, one of our largest health system partners approached me with an amazing offer: ‘Do you need me to talk to any potential customers for you? I would love to do that for you guys.’ It really blew me away how enthusiastic he was about evangelizing for our product.” —Adrienne Chung, Senior Partner Marketing Manager, Abridge

See exclusive photos of the HIMSS 2025 experience here.